What should I do if my supplier doesn’t meet the agreed-upon standards?

Don’t panic – here’s how you can tackle the situation step by step:

1. Document the Issues: Snap photos, pull together reports, and gather all relevant communication. The more evidence you have, the clearer the problem will be to identify. 
2. Check the Agreement: Go back to your supplier contract and review what was agreed upon in terms of quality and non-compliance.
3. Talk to Your Supplier: Reach out directly, explain the problem, and give them a chance to make it right.
4. Suggest Solutions: Be proactive! Propose fixes like reworking the defective items, replacing faulty products, or offering discounts to make up for the issue.
5. Bring in a Mediator: If things aren’t progressing or your supplier becomes unresponsive, let a third party, like Zignify Global Product Sourcing, step in to help sort things out.

It’s all about addressing the problem quickly and keeping the conversation productive!